Ledger Start

Official Site® — Ledger.com/Start | Getting started®

A concise, trusted quick-start: how to buy a Ledger device from Ledger.com/Start, install Ledger Live, initialize your wallet, and follow security essentials to protect Bitcoin, Ethereum and tokens.

Overview

This page guides new users through the safe path: purchasing an authentic Ledger device, setting it up correctly, installing Ledger Live (desktop/mobile), adding accounts, and conducting basic transactions. The goal: get you from unboxing to securely managing crypto in a few simple steps.

1. Buy from Ledger.com/Start

Only buy hardware wallets from ledger.com or Ledger-authorized retailers. Counterfeit or tampered devices are a major attack vector. On Ledger.com/Start you'll find current models, official accessories, and clear warranty information.

2. Unbox & verify

On arrival, inspect packaging for tamper evidence. Ledger devices include a recovery sheet and basic documentation. If the packaging looks opened, damaged, or suspicious, contact the seller immediately and do not use the device.

3. Install Ledger Live

Ledger Live is the companion app for desktop and mobile. Download it from ledger.com/ledger-live or your official app store.

  1. Choose your platform (Windows, macOS, Linux, iOS, Android).
  2. Download and run the installer. For extra safety, verify the checksum if you know how.
  3. Open Ledger Live and choose the setup option that applies (new device, restore, or use existing device).

4. Initialize your Ledger device

  1. Power on the device and follow on-device prompts to set language and PIN.
  2. The device will generate a 24-word recovery phrase — write it down exactly on the supplied recovery sheet. Do not store the phrase digitally or photograph it.
  3. Confirm a few words when prompted to ensure accuracy.
  4. Install Ledger Live and use the Manager to install the blockchain apps you’ll use (e.g., Bitcoin, Ethereum).

5. Add accounts & view portfolio

In Ledger Live, go to Accounts > Add account and follow the prompts while your device is connected. Ledger Live will sync balances and show a consolidated portfolio view.

6. Send & receive safely

When receiving, always verify the receiving address on the device screen before sharing it. When sending, create the transaction in Ledger Live and confirm the details on the device display — this prevents malware from altering destination addresses.

7. Security essentials

  • Recovery phrase security: The 24-word phrase is the only backup; protect it offline using physical storage or a metal backup plate.
  • Never share your phrase: No legitimate support will ever ask for it.
  • Keep firmware up to date: Update only through Ledger Live and confirm updates on-device.
  • Beware phishing: Type ledger.com manually — do not click unsolicited links.
  • Consider passphrase: An optional passphrase creates hidden wallets but increases responsibility; only use if you understand the trade-offs.

8. Quick troubleshooting

Device not detected

  • Try a data-capable cable and different USB ports.
  • Ensure the device is unlocked and on the home screen.
  • On macOS/Linux check USB permissions; on Windows install drivers if asked.

Forgot PIN

Too many incorrect PIN attempts reset the device. Restore using your recovery phrase on a new Ledger device.

9. Additional tips

  • Use a dedicated, updated device for large transactions if possible.
  • Limit contract approvals when interacting with dApps; revoke unnecessary allowances regularly.
  • Consider multisig or enterprise solutions for very large holdings.

10. FAQ

Can I use Ledger Live without a Ledger device?

You can view documentation in Ledger Live, but signing transactions requires a physical Ledger device.

Is Ledger Live free?

Yes — Ledger Live is free. Third-party services integrated in the app may charge fees.

Next step: Visit ledger.com/start to purchase an official device and begin the secure setup flow.